Community Services Courses
The College offers the following qualification:
Diploma of Community Services
National Course Code: CHC52015
Community Services is a sector with a variety of challenging and interesting roles and opportunities allowing you to specialise in the sector or work as a generalist. Our Community Services Course will help prepare you for the outside world.
You may be involved in managing, coordinating and or delivering of person-centered services to individuals, groups or communities. You will be providing direct support to individuals or groups of individuals using a strength based case management model. There are over 50 occupations that fall under Community Service such as:
- Working with Youth
- Job Network
- Disability Services
- Mental Health Services
- Drugs and Alcohol Treatments
- Domestic Violence
- Working with Aboriginal and Torres Strait Islander People
- Migration Centres
- Settlement Services
How can our course allow you to work in such a large variety of specialisations?
At 4Life College we are teaching the Strengths-Based Recovery Model.
Instead of focusing too narrowly on the challenges and issues clients face, this model encourages community service workers to help their clients use their strengths and resources to overcome obstacles. By focusing on the positives, clients are enabled to work on their strengths to achieve their goals, rather than consistently being confronted with their own shortcomings.
The program outcomes for this course are:
- Potential job outcomes for those qualified with a Diploma of Community Services may include:
o Team Leader
o Case Coordinator
o Case Management Supervisor
o Case Worker or Case Manager
o Community Services Worker
o Community Services Manager
o Program Coordinator
- A study pathway to a suitable bachelor’s degree.
- Preparation for further study and vocational skills with development of study and research skills, language and literacy skills, communication skills, time management, planning and managing projects, interpersonal skills and the development of techniques.
Units of Competency within the Course
Click here to download the Units of Competency for this course
Entry Requirements - Skills, Knowledge and Experience
The learner group for this qualification are people wishing to gain a qualification in order to work as community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.
This is an entry level course and no previous skills or experience are necessary. However, learners should be aware that those who hold a qualification in Disability, Ageing, Individual Support or those who are currently working in community services field will have enhanced employment opportunities.
Entrants must have:
- Sufficient level of language, literacy and numeracy levels in order to interpret documents, learner guides and assessment tools, prepare written reports and plans. For more information please view our English Requirements Factsheet.
- Good communication and interpersonal skills in order to establish and manage professional networks and client relationships with clients of various ages and backgrounds.
Students need to be able to relate to all types of clients and have a keen interest to assist these clients to live life to the fullest. Students must have good problem solving skills, sound literacy and numeracy skills, be enthusiastic, tactful, patient and have a sense of humour.
The course is aimed at students 18 years of age and over.
Amount of Training, Volume of learning, Mode of Study and Course Expectations
This program is timetabled for 1600 hours over a course duration of 104 weeks. This time is divided into both training (on campus and self-paced) and assessment. Students will be required to attend the campus for 150 hours per term and engage in self-paced study of 50 hours per term. A term is typically 10 weeks.
The amount of training component is estimated at 80% of the students overall learning (1280 hours) and the remaining 20% (320 hours) is attributed to assessment. If required, students have the option to further extend their training hours with additional catch up classes, study groups and resits as published in the timetable.
The volume of learning refers to the total amount of time that a student would be expected to dedicate to successful completion of the course. It includes the structured part of the course as defined above, as well as the self-study, research and practicing of skills that a student would do in their own time. The total Volume of Learning is estimated at 2400 hours (1600 structured hours and 800 unstructured). Some students may find that they need more study time and others will find that they can achieve the required level of knowledge and skills in less time than this estimate.
Training and Assessment
Your class room learning will take place in theory class rooms and simulation labs. This means your classroom will have similar equipment as you would find in a clinic environment.
In your classes you can expect to be undertaking client assessment, delivering sessions, note taking, debriefing and using a range of industry operating models such as creating individualised plans to simulate learning activities that you will then put into practice in the workplace.
In addition, you will be required to undertake self-paced learning and submit a written assessment kit online. A number of practical and skills based assessments will be undertaken in class.
A 400 hour work placement will be undertaken during this course. 200 hours will be undertaken in each of your 4th and last terms of study. This work placement allows you to develop and practice the skills that you will be able to use in your own workplace. Assessment will entail a combination of observation, questioning, discussion and workplace supervisor interview reports. All learners are required to provide a signed logbook and time sheet to verify they have successfully demonstrated the practical components of each of the required competency outcomes.
Your training will occur on campus and within the workplace. The work placement can be arranged by the College, or you may be able to nominate your own workplace (subject to approval). If the College is arranging your work placement, we will endeavour to find a workplace which is close to your campus (subject to availability).
Please refer to course timetable for the campus locations.
The primary learning support comes from Student Services or the training and assessment team.
Student Advisors offer support throughout a learner’s studies and can help with the following information:
- Support services
- LLN services (in collaboration with the Training and Assessment team)
- Legal services
- Emergency and health services
- Facilities and resources
- Complaints and appeals processes
Additional sources of student services information available includes:
- Student Services Booklet
- ALG Student Handbook
- Online Student Centres – found on our websites
- Plus a variety of individual factsheets, flyers or electronic messages
- All students are required to bring their own laptop or tablet device to participate in all theory classes. They are not provided for students. Refer to the BYOD Policy in the student handbook.
- All students will need to provide a clear and current national police check prior to the start of any work placement. Students need to apply at least 6 weeks prior to undertaking a work placement. The costs for a national police check is the responsibility of the student and not included in course fees.
- Working with Children Check (WWCC): WWCC may be required depending on the work placement venue. More information about how to obtain a WWC will be provided on Induction Day. The student is required to cover the cost of obtaining the WWCC if any.
Click here to download the Timetable for this course
CHC52015 – Diploma of Community Services
Full Time 24 months
(8 Terms x 10 Weeks)
Working with Carers
Early Intervention Worker