Community Services Courses
The College offers the following qualification:
Diploma of Community Services
National Course Code | CHC52015
CRICOS Course Code | 095789E
Community Services is a sector with a variety of challenging and interesting roles and opportunities allowing you to specialise in the sector or work as a generalist. Our Community Services Course will help prepare you for the outside world.
You may be involved in managing, coordinating and or delivering of person-centered services to individuals, groups or communities. You will be providing direct support to individuals or groups of individuals using a strength based case management model. There are over 50 occupations that fall under Community Service such as:
- Working with Youth
- Job Network
- Disability Services
- Mental Health Services
- Drugs and Alcohol Treatments
- Domestic Violence
- Working with Aboriginal and Torres Strait Islander People
- Migration Centres
- Settlement Services
How can our course allow you to work in such a large variety of specialisations?
At 4Life College we are teaching the Strengths-Based Recovery Model.
Instead of focusing too narrowly on the challenges and issues clients face, this model encourages community service workers to help their clients use their strengths and resources to overcome obstacles. By focusing on the positives, clients are enabled to work on their strengths to achieve their goals, rather than consistently being confronted with their own shortcomings.
Community Services Professional Practice
Community Services Specialisation
The program outcomes for this course are:
- Potential job outcomes that include:
o Team Leader
o Case Coordinator
o Case Management Supervisor
o Case Worker or Case Manager
o Community Services Worker
o Community Services Manager
o Program Coordinator
- A study pathway to a suitable bachelor’s degree.
- Preparation for further study and vocational skills with development of study and research skills, language and literacy skills, communication skills, time management, planning and managing projects, interpersonal skills and the development of techniques.
The following course credits are available for Diploma of Community Services:
- Add CHC53315 and save 4 terms
- Add CHC51015 and save 3 terms
Click here to download the Units of Competency for this course.
There are no entry requirements stated in the Training Package rules for CHC52015 Diploma of Community Services.
International students must be 18 years of age or above and provide evidence of the following published entry requirements as stated below:
- sufficient have sufficient level of language, literacy and numeracy levels in order to interpret documents, student guides and assessment tools, prepare written reports and plans;
- have good verbal communication and interpersonal skills in order to establish and manage professional networks and client relationships with clients of various ages and backgrounds;
- have empathy and a desire to provide person-centred services to individuals, groups and communities
Academic Entry Requirements:
- Year 12 or equivalent and above, and
English Language Entry Requirements:
- IELTS score 6.0 minimum (no lower than 5.5 in each band); or
- Cambridge First Certificate of English – score 169; or
- TOEFL Internet based (iBT) score 60; or
- Occupational English Test (OET) level B; or
- PTE Academic score 50
A prospective student does not need to provide evidence of an English test score with his/her application if one of the following applies:
- Prospective student is a citizen and holds a passport from UK, USA, Canada, NZ or Republic of
- Prospective student has completed at least 5 years’ study in English in one or more of the following countries: Australia, UK, USA, Canada, New Zealand, South Africa, or the Republic of Ireland.
- In the 2 years before applying for the student visa, the prospective student completed, in Australia and in the English language, either the Senior Secondary Certificate of Education or a substantial component of a course leading to a qualification from the Australian Qualifications Framework at the Certificate IV or higher level, while the prospective student held a student visa.
All prospective students are required to participate in an interview with one of the Student Advisors. The outcome of this interview together with the outcome of the LLN Robot test report with the completed interview will be forwarded to the Director of Studies and Compliance Manager to assess their suitability & capacity to undertake the course. The
interview may be in person or via Skype.
The course is delivered over 78 weeks (60 weeks delivery plus 18 weeks in term breaks).
This full-time training program of 1,800 hours is delivered as follows:
- 60 weeks delivery (6 x 10-week terms) comprising:
- 20 contact hours – 15 hours face to face classes and 5 hours distance learning per week during term time
- 10 hours self-directed learning activities per week during term time
- 18 weeks in term breaks.
A term is typically 10 weeks
- Case Planning
- Client Assessment
- Diverse Clients
- Community Services Professional Practice
- Community Services Specialization
Each module is delivered over a term (10 weeks). The first five modules are delivered as face to face classroom component. Module 6 is delivered as a workplace component to meet the requirements of the qualification that “candidate must have completed at least 100 hours of work placement as detailed in the Assessment Requirements of the relevant units of competency. As ALG’s target group are international students with minimal or no knowledge of community services work in the Australian context, ALG students will need to complete 200 hours of work placement over 1 term.
Students are required to undertake structured study for 5 hours per week during each term
and are provided with a plan (based on a 10- week period) that outlines the various learning activities to be undertaken to prepare them to undertake their summative assessment requirements. The plan requires students to spend an average of 3 hours per week on these activities and 2 hours completing their assessments. The completion of the Structured Study Plan is monitored in class.
Self Directed Learning Activities
Students are expected to undertake self-study to review and revise the material covered during the week for 10 hours per week during each term to reinforce learning, prepare for follow up sessions and undertake research/preparation for assessment. The amount of time each students’ needs to spend varies upon the individual but generally 10 hours per
week during term time is appropriate.
Students are provided with a Self-Directed Learning Guide for each module that guides them through the self-study time with suggested reading and formative activities. Students are also encouraged to reflect on their learning by completing a reflective learning journal to document what they have learned, what activities were useful and what they would
like to learn more about.
The completion of the Self-Directed Learning Guides is monitored in class and the activities completed may be utilised in classroom sessions as the basis for group discussion and to engage in critical discourse in comparing student activity responses.
ALG provides a variety of support services to students:
- LLN Support
Based on the results of the LLN Robot test, ALG will:
- enrol the student in an appropriate course based
on the student’s language literacy and numeracy levels;
- offer appropriate support in their selected course including completing recommended strategies from LLN Robot and attending additional learning support classes during term;
- provide customised learning activities to increase the relevant LLN areas through use of a range of strategies e.g. use tasks with embedded LLN skills, creating extension tasks and scaffolding interaction;
- schedule professional development of trainers and assessors on implementing support strategies and the design of learning activities that will facilitate the ongoing development of students’ LLN levels;
- ensure that students LLN capabilities are monitored during the program duration. Trainers and assessors and the learning support tutor will review each student’s LLN ability and their progress with the training and assessment tasks.
- enrol the student in an appropriate course based
- LLN Support Classes
- ALG will offer LLN classes to assist students with their literacy and communication skills. These classes will run for 1.5 hours a week for 9 weeks each term.
- Learning Support Classes
- Learning Support classes will be scheduled on week 5 and week 9 of each term (prior to assessments due dates) to support students experiencing difficulties with their studies or assessment tasks. Additional classes may be offered subject to feedback/requests from trainers or students.
- Counselling Support
- ALG provides a free counselling service on campus. Students can drop in or make an appointment to see a professional counsellor for support with their studies or personal issues. Students book online via alg.edu.au/counsellingservice;
- Students can also book a counselling session via the Student Counselling clinic (through ALG online portal http://4lifecollege.edu.au/clinic/), which is provided by students within the Diploma of Counselling program.
- Student Advisors/Head Trainers/Trainers
- Other support comes from Student Advisors, Head Trainers and the allocated trainer/assessor.
- Student Advisors offer support throughout a student’s studies and can help with the following information:
- Support services
- LLN services
- Legal services;
- Emergency and health services;
- Facilities and resources;
- Complaints and appeals processes;
- All students are required to bring their own laptop or tablet device to participate in all theory classes. They are not provided for students. Refer to the BYOD Policy in the student handbook.
CHC52015 – Diploma of Community Services
CRICOS Course Code
Full Time 18 months
(6 Terms x 10 Weeks)
Working with Carers
Early Intervention Worker